Refunds
Return and Refund Policy:
- All Sales Are Final: Please note that all sales are final. We do not offer refunds, exchanges, or returns for purchased items. We encourage you to review your order carefully before completing your purchase. We always make sure we have quality products, and we can only refund you if you got the wrong order.
- Incorrect Shipping Address: If you enter an incorrect shipping address and your order is returned to us, you will be responsible for Paying the fee again to have your order resent, which must be paid through CashApp before we can resend your order.
- Payment for Shipping Fees: To cover the shipping fee, please send the money via CashApp to $TristonCalvin. Include your order number in the CashApp payment notes for proper processing.
Thank you for your understanding and cooperation. If you have any questions, feel free to contact our customer service team.
Exchanges
Email us at saltandlight.christ@gmail.com
Shipping Returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Consider using a trackable shipping service or purchasing shipping insurance if returning more expensive items. We don’t guarantee that we will receive your returned item.
Information We Collect
We collect personal information you provide when opting into our SMS marketing program, including:
- Your phone number
- Any other information you voluntarily provide (e.g., name, preferences)
- Salt And Light’s website uses cookies to help keep track of items you put into your shopping cart, including when you have abandoned your cart. This information determines when to send cart reminder messages via SMS.
- 2. How We Use Your Information
We use your information to:
- Send promotional offers, updates, and reminders via SMS.
- Improve our services and personalize your experience.
- Respond to inquiries or requests.
3. Consent
By opting into our SMS program, you agree to receive recurring text messages at the phone number you provided. Message frequency varies.
4. Data Sharing
We do not sell or share your personal information with third parties except:
- With service providers that assist in delivering our messages.
- As required by law or to protect our rights.
5. Opting Out
To stop receiving SMS messages, reply STOP to any message. You will no longer receive promotional texts after opting out. For support, reply HELP .
6. Message and Data Rates
Message and data rates may apply. Check with your mobile carrier for details.
7. Data Security
We take reasonable measures to protect your information but cannot guarantee absolute security.
8. Changes to This Policy
We may update this policy periodically. Updates will be posted on our website.
Need help?
Contact us at {saltandlight.christ@gmail.com} for questions related to refunds and returns.